Senior Business Systems Analyst

Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. We pride ourselves on our people-first culture and a low-ego workplace that embraces experimentation, collaboration and continuous improvement.  We have a fun office environment located in Davis Square (Somerville, MA) and offer competitive pay and excellent benefits.

POSITION DESCRIPTION:

A Velir Senior Business Systems Analyst (BSA) is instrumental in crafting and delivering digital and web solutions for our clients and their audiences. BSAs work collaboratively with internal teams, clients and third-party vendors throughout the entire project lifecycle. These resources gather and analyze business requirements, facilitate internal work sessions and stakeholder interviews, and create functional specifications and process flow diagrams. Successful BSAs are able to understand complex technical concepts and communicate them to both technical and non-technical audiences. Our senior BSAs are seen as advisors to our clients and product owners to the solution.

RESPONSIBILITIES:
  • Own business and functional requirements from clients through research and information gathering meetings (conference calls and in-person)
  • Create implementation plans for Web Content Management Systems (WCMS) including Sitecore, Adobe AEM, and Drupal (prior experience with these systems is not required, but any experience with WCMS is a plus)
  • Serve as the marketing technologist on web-related project initiatives for our clients
  • Work with designers and user experience analysts to develop functional and technical specifications for developers
  • Collaborate with developers to articulate solutions and provide assistance during implementation
  • Plan and architect data models for organizing large volumes of information
  • Work with developers to create integration plans for connecting the WCMS to a variety of other marketing systems (CRM, Email Marketing, E-Commerce, etc.)
  • Educate and train business users on how to operate the solutions that we design, develop and implement
  • Consult and advise clients on business decisions that require an understanding of technology implications
QUALIFICATIONS:
  • 6+ years’ experience as a Business Analyst or Systems Analyst in a professional or client-facing environment (agency experience a plus)
  • Bachelor’s degree or equivalent experience in a related field
  • Experience or exposure to implementing technology (software, platforms, or systems)
  • Strong understanding of SDLC (software development lifecycle) and Agile project management methodologies
  • Experience with Web Content Management Systems and integrations (Sitecore, AEM, Drupal) is not essential, but a big plus.
  • Skilled at creating professional documentation and specifications using MS Office Suite and/or related tools (such as Axure)
  • Knowledge pertaining to web technologies (i.e., APIs, HTML/CSS/JS, Server Architectures, etc.) a plus
  • Ability to lead by proactively identifying risks and resulting actions to mitigate and resolve issues
  • Experience with project life-cycle management tools (JIRA and Confluence is a plus)
  • Strong analytical and interpersonal communication skills, with the ability to work independently
  • Strong time management skills and the ability to work on multiple projects under deadlines
  • Experience working on and/or leading cross functional teams
  • Ability to occasionally travel within the United States

Apply today! Send a cover letter and resume to jobs@velir.com.

Velir is an E-Verify Company.

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